How to log in

We use a Magic Link or PIN to keep your account secure without needing a password. 📱

  1. Request the link: Open the app, enter your work-registered email, and tap Next.
  2. Check your inbox: Look for an email from Stream.
  3. Log in: Tap the link in the email to automatically launch and unlock the app.
  4. Using a computer? If you open the email on a desktop, manually type the PIN from that email into your mobile app.

Having trouble?

  • Stay on one device: You must open the email on the same phone where the app is installed. Magic links cannot be forwarded.
  • Check your email address: Ensure you are using the exact email address your employer has on file.
  • Wait for the code: Requesting multiple links can lock your account. If the email doesn't arrive, wait 15 minutes before trying again.

Still stuck? If you haven't received an email, please reach out to our Support Team.

Top Tip 💡 To skip the email step next time, go to Settings > Security and turn on Face ID or Biometrics

© 2025 Earned Wage Access services in the United States are provided by Stream Platforms, Inc. (NMLS #2547041), the operator and manager of this website. Stream Platforms, Inc. is a wholly owned subsidiary of Stream Group Holdings Ltd, and an affiliate of Stream Platforms Ltd. Stream Platforms Ltd is the owner of all intellectual property rights on this site, and in all material published on it. All rights are reserved. Stream Platforms Ltd is a company registered in England and Wales (number 11173225) and registered with the Financial Conduct Authority (FCA).

Stream is a financial technology company, not a bank. Banking services provided by Piermont Bank; Member FDIC. Your funds are FDIC insured up to $250,000 through Piermont Bank; Member FDIC.