How to contact Stream support
📚 Need a quick answer?
The fastest way to get help is right in the myFlexPay app. The articles there are tailored to your specific account and employer, often providing the exact solution you need instantly!
✍️ Reach out to our Support Team
For the quickest response, please use the In-App Help Center. This allows our team to see your account details immediately so we can help you faster.
- Log in to your myFlexPay app.
- Navigate to the Hub page and select Help.
- Tap Contact and choose the "How to contact support" option.
✉️ Unable to log in?
If you're locked out or having trouble with the app, you can reach our support team via email.
Email us at: help@myflexpay.com
Note: For security and verification reasons, email responses may take a little longer than in-app messages. We appreciate your patience!
© 2025 Earned Wage Access services in the United States are provided by Stream Platforms, Inc. (NMLS #2547041), the operator and manager of this website. Stream Platforms, Inc. is a wholly owned subsidiary of Stream Group Holdings Ltd, and an affiliate of Stream Platforms Ltd. Stream Platforms Ltd is the owner of all intellectual property rights on this site, and in all material published on it. All rights are reserved. Stream Platforms Ltd is a company registered in England and Wales (number 11173225) and registered with the Financial Conduct Authority (FCA).
Stream is a financial technology company, not a bank. Banking services provided by Piermont Bank; Member FDIC. Your funds are FDIC insured up to $250,000 through Piermont Bank; Member FDIC.
Stream is a financial technology company, not a bank. Banking services provided by Piermont Bank; Member FDIC. Your funds are FDIC insured up to $250,000 through Piermont Bank; Member FDIC.