How to contact the support team

Quickest and Best : Via your In-App Help Center

  • Log in to myFlexPay

  • Go to the Hub page and select “Help”

  • Click “Contact” and choose “How to contact the customer support team” option

  • If you are unable to log into the app, email help@myflexpay.com  

  • Note: Email responses may take longer.

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